The shipping fees to return and receive the new product(s) are on the customer’s charge. The customer should notify Youniche Shope team about the exchange of the product(s) within 24 hours from the receipt of the product(s) by phone call or by sending an email to The product should be sent by the customer to Youniche Shope office within 72 hours. The customer can exchange the received products, only once, in exchange to the same product or product(s) equal to the same amount or a voucher. If Youniche Shope staff doesn’t receive any answer from the customer within 3 days, the order is automatically canceled and an email is sent to the customer informing him/her about the cancellation of the order. Youniche Shope do not make any refund. If the Products is customized for you or its handmade on demand. it will be delivered to you with in 10 days.Ĭash on delivery In the case the customer chooses to pay his/her order with cash on delivery, he/she can cancel the order by answering to the confirmation call/email of Youniche Shope team by stating that the order has to be cancel.